Saudi Arabia’s Ministry of Hajj and Umrah has unveiled a major operation
al overhaul and timetable for the 2027 Hajj season. Key announcements covered by the Saudi Gazette include restructuring service packages into three enhanced tiers while scrapping Package D, mandatory comprehensive transport and catering, and early digital preparations via the Nusuk Masar platform.
Package Overhauls & New Regulations
- Package Restructuring: Cancellation of Package “D” and creation of three distinct, streamlined package categories.
- Mandatory Services: Transport and catering services are now compulsory across the entire duration of stay.
- Training Mandate: A formal training program is now required for all Hajj affairs office members before visas can be issued.
- Early Safety Planning: The General Directorate of Civil Defense has initiated safety inspections and operational evaluations.
Operational Timetable Deadlines
- August 14, 2026: Participating countries begin uploading pilgrim information onto the Nusuk Masar platform.
- July 29, 2026 – January 23, 2027: Contracting window for Makkah/Madinah accommodations, tents, and field services.
- July 15 – December 24, 2026: Financial transfers and wallet activations for Saudi-side services.
- January 28, 2027: Final deadline for closing the pilgrim data-upload window.